Customer Reviews

He was prompt and very corteous, explained the procedure and showed the parts that he replaced.

Terry was very nice and knew his stuff. He allowed me to help when it came to understanding what was going on. He was very informative about the unit. He explored ever possible problem as we talked. Fortunately the unit flashed a warning that had never happened before and he was able to solve the problem. As far as I know, the unit is now working as expected. 5 Stars for Terry. Would recommend him and Armstrong comfort solutions to anyone needing repair of this sort. Thank you!

I was impressed that I got an appointment within 2 days of my first call. I have also used this company before. Shane was very nice, very professional and quick, didn't waste time. As I said I've used them before and will again

Took over 2 months to get an appointment for HVAC maintenance call. Given 12-20-24 5 days before Christmas. Wouldn’t give me a time off day they were coming so couldn’t make any plans. Sent a text at 8am the day before stating I would get a call or text when the technician was coming. The technician showed up at 8:30am and we never received a call or text. Very poor communications from this company.

Amanda kept me posted through text messages and a phone call about the tech's arrival time. Tech Terry was very pleasant, personable and fast! Definitely recommend ACS!