Our Response to the Coronavirus Outbreak
Like most of you, we at Armstrong Comfort Solutions have spent the past few weeks learning about the Corona Virus (COVID-19) and the impact it is having across the world.
Our business is built on a foundation of caring – about our communities, our customers, and our employees. During an infectious disease outbreak, this means taking every precaution possible to keep everyone healthy and safe.
We want you to know that at the present time, we are still available to provide service for any HVAC or plumbing need you may have.
We know that home service problems occur even during illnesses and health concerns. Many of you have scheduled service or repair appointments, and many more will have unforeseen home service needs during the upcoming days and weeks. We are always here to help. We are committed to serving your household to the best of our ability – and maintaining the lowest health risk possible while doing so.
We are continuously monitoring all the information made available by the appropriate health officials and bodies of government to stay abreast of the latest updates. In addition to adhering to the safety procedures being recommended by the medical experts, we are asking you to please identify prior to us entering your home, if you or anyone living with you is currently ill or has recently been ill so that we can take additional precautions in order to provide you the best service possible.
On our end we have begun a series of efforts to combat the spread of any infection. At our facilities and within our vehicle fleet, we have increased our already thorough cleaning and sanitization practices All employees and technicians will limit physical contact, including hand shaking, with customers and other team members. Service technicians will take extra precaution when entering a customer’s home, including inquiring with customers if they have any symptoms of illness and wearing protective gloves whenever possible. Our employees are encouraged to stay home if they or anyone in their household is ill.
If you have any concerns, we will be happy to discuss solutions with you, or reschedule your appointment.
We also offer a full line of clean air products which kill germs and viruses in your home. While many of us are staying in during this time, having clean air in our home is important for our family’s health and wellbeing. Click here for more information on our Clean Air products.