Meet The Armstrong Comfort Solutions Team

Our Team has a combined history of over 60 years of expertise in the plumbing, heating and cooling industry. You can trust our combined experience to deliver quality products and expert service where it counts.

Our service guarantee ensures you the confidence that when you want it done right, and on time, Armstrong Comfort Solutions delivers!

Management Team

Ken McDonald

General Manager / Business Development

Chrissie Charlesworth

General Manager - Pittsburgh

Jeanne Ramelli

Manager - Business Operations

Mike Cabiles

Manager - Plumbing Operations

I am the plumbing department project manager at Armstrong Comfort Solutions & HVAC. I have been with the company for 10 years. I have 20 years experience in the plumbing field.

Aaron Baker

HVAC Install Manager/Comfort Advisor

Aaron’s main goal is to equip you with the system that “you need to make your home more comfortable

When Aaron isn’t at work, helping customers choose a system to best suite “THEIR” needs, he loves spending time with his family. Some hobbies of Aaron’s are motocross, hunting, skiing and football.

Gene Rodgers, Jr

Commercial Sales Estimator

I have been involved in the HVAC industry for over 20 years starting in residential sales and currently specializing in commercial sales.

*Live life to its fullest every day!*

Brad Kerr

Plumbing Service Manager

“Brad really enjoys his line of work. He loves the challenge of problem solving on a system.”
“Brad has a wife and 3 kids. He enjoys hunting and target shooting but spending time with his family is his favorite past-time. Brad has been in the industry for 27 years and appreciates the way technology is always changing to make a system more efficient.”

Mark Reeves

Field Supervisor - HVAC Commercial Installation

“I have been working in the Heating and Air Conditioning trade for the past 18+ years. I started out being a Journey Man to a two man crew. After a few years, I moved up to being a Lead Installer and Service Technician. Currently, I oversee five two man crews both residential and commercial. I also work closely with our four Comfort Advisors on estimates and job costing. My position allows me to do ordering, scheduling, job take-offs and some job estimating. Our company specializes in light commercial and residential (ranging from new to retrofits)”.

Bo Benko

Warehouse Supervisor

Service & Tech Team

Derrick Feaser

Field Supervisor - Commercial Plumbing

I have been installing plumbing systems for over 15 years.
I enjoy the challenge of large projects such as high rise complexes and large commercial projects.

In my spare time I am an avid bow hunter. I enjoy filming various hunts and learning new techniques.

I have been excelling in the plumbing profession for over 15 years.

Brandon Connell “B”

Lead HVAC Installer

“You can never learn too much.”

“ I am a Lead Installer here at Armstrong Comfort Solutions & HVAC I’ve been with this company for nearly 5 years. I am the person who will come and install your new equipment. I take great pride in doing my job and making sure you are completely satisfied with our visit!”

Chuck Gaiser

Lead HVAC Installer

“You can never learn too much.”

“ I am an installer here at Armstrong Comfort Solutions I have been with the company for over 5 year; however, I’ve been in the industry for close to 7 years. I strive to provide you with quick courteous and compassionate service.”
“ I am equipped with the tools and knowledge to exceed any of your HVAC needs. Nothing is impossible when you have the drive to be the best.”

Eli Nickerson


“Whether therefore ye eat, or drink, or whatever ye do, do all to the glory of God” 1 Cor. 10:31

I have been installing here at McDonald for over 4 years now.
I have had the opportunity to go from starting green on day one to installing various heating and cooling systems, going to classes, obtaining certifications, and working with the best in the business doing something I enjoy!

Josh Lease

Lead HVAC Installer

“If you feel you have a problem with any of your equipment, it’s better to have it serviced or changed than by sorry tomorrow.”

“I was a Service Technician for 2 years after going to New Castle School of Trades for 15 months. After that, I did residential installs for a small sub-contractor for 6 months and have been working for Armstrong Comfort Solutions & HVAC, Inc ever since which is going on 2 years now.”

Stacy Shellhammer “Slim”

Field Supervisor - HVAC Residential Installation

“It will all be worth it in the end.”

“A.K.A. Slim. I am a Lead Installer of 6 years here at Armstrong Comfort Solutions & HVAC I have been installing for 25 years total. I am a bit of a perfectionist – so it has to look good when I m done – hence the quote above. You’ll see. Thank you and God bless!”

Chris Anthony

HVAC Installer

Cody Gaiser

HVAC Installer

“Comfort is my specialty.”

“I am an installer for heating and cooling equipment here at Armstrong Comfort Solutions & HVAC I have been with McDonald for a little over a year now and have been in the HVAc field for about 4 years. I will strive to make you, the customer, as satisfied as possible.”

Bill Hagmaier

Field Supervisor - HVAC Service

“I am a Service Technician at Armstrong Comfort Solutions & HVAC. I am fairly new to the company but have been in the industry for over 20 years.

This is the best company I have ever worked for!
Everyone I work with is very nice and helpful.
They work together as a team and treat people as family. also, the customers that I have visited and helped have been very nice as well.

In my off time, I like to spend time with my family. I also like to go hunting and work on an old car I have”.

Tyler Gandy

Service Technician

“Tyler enjoys this industry because you are never doing the same thing.”
“Tyler has 9 year’s experience in HVAC. He enjoys hunting, being in the outdoors and hanging out with his chocolate lab.”

Travis Wick

Service Technician

“Travis likes that he is able to help people when they need it though solving their plumbing issues.”
“Travis likes the year round work of the industry and has been in this field for almost 8 years. He has a wife of 2 1/2 years and enjoys spending time with his family. Travis spends his free time operating his John Deer tractor and watching old televison shows from the 70’s & 80’s.”

Jake Laughery

HVAC Service Technician

Rob Nemchek

HVAC Service Technician

Devin Carone

Service Technician

Brandon Morris

Service Technician

Ian Moore

Service Technician

Ross Morely

Service Technician

Cody Gandy

Service Technician

Sean Schreiber

Service Technician

Pat Hedrick

Field Supervisor - Install Residential Plumbing

Mark Hawk


Dan Baird

Master Plumber & Estimator

Brock Bennett

Service Technician

Administration Team

MaryAnn Yockey

Customer Service

“I’ve been in customer service for most of my life. It is most rewarding when I’m able to find the need and fill it. I love being able to serve people in any capacity possible.”

MaryAnn enjoys reading, traveling, and cooking. Among other volunteer activities, she works with an elite group raising awareness for leadership and financial literacy. Family is very important to MaryAnn, and she’s most in her glory when with one or all of her six grandchildren.

Lisa Thayer

Customer Service

I like spending time with my friends and family. I have been with my husband for 11 years and married for 3. We like to go on hikes/walks with our children and our dog, Abby. We play in a Co-Ed Softball league in the Spring and Fall.

Derek Knapp

Accounting Clerk

Libby Elliott

Project/Contract Administrator

What Sets Armstrong Comfort Solutions apart?

  • 24/7 Emergency Services
  • Certified NATE Installers and Service Technicians
  • Licensed
  • Uniformed
  • Background Checks
  • Professional
  • Respect Home and Property

Call Armstrong Comfort Solutions for all of your home heating needs

Armstrong Comfort Solutions is your comprehensive provider of heating solutions in the Greater Pittsburgh area. We are a Carrier® Factory Authorized Dealer, distinguished for outstanding service, insight and aptitude. If ever you find yourself in a heating crisis, we’re here to answer your needs 24 hours a day, 7 days a week. We pair industry leading home heating systems with a carefully selected team of professionals. We guarantee 100% customer satisfaction not only today, but for many winters to come!

Call Now: (724) 789-9100

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